There is nothing more important than building great customer relationships and here at Insight 2 Value, we’re thrilled that we’ve achieved a flawless Customer Satisfaction (CSAT) score of 5/5.
The Evaluation Criteria
ServiceNow partners are rated on a scale for the following criteria, with 5 being the highest satisfaction score.
- Understanding the business requirements
- Managing the project timeline effectively
- Communicating clearly throughout the project
- Enabling the customer to manage their ServiceNow applications post-implementation
- Positioning the customer to achieve their desired business outcomes
- Providing a high level of expertise in implementing solutions
- An overall rating of the customer experience working with the partner on the project
How can we help you?
If you’re embarking on new Customer Workflow projects, look no further! Contact us today for personalised solutions that drive operational excellence.
