I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation
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Blog

Home Articles posted by Insight 2 Value
I2V ServiceNow IBM Content Manager Integration Spoke

Activate your IBM Content with ServiceNow

By Insight 2 Value | Blog, News | Comments are Closed | 9 July, 2024 | 0

Insight 2 Value (I2V) breaks down content silos.  Announcing the launch of a certified ServiceNow integration spoke for IBM FileNet Content Manager. This innovative solution bridges the critical gap between your ServiceNow digital workflow platform and IBM’s industry-leading enterprise content management (ECM) system.      For over 30 years, companies have built their content governanceRead more

CSAT score I2V

Celebrating a perfect ServiceNow CSAT 5/5

By Insight 2 Value | News | Comments are Closed | 9 April, 2024 | 0

There is nothing more important than building great customer relationships and here at Insight 2 Value, we’re thrilled that we’ve achieved a flawless Customer Satisfaction (CSAT) score of 5/5. The Evaluation Criteria ServiceNow partners are rated on a scale for the following criteria, with 5 being the highest satisfaction score. Understanding the business requirements ManagingRead more

Insight 2 Value has become a ServiceNow Build Partner

By Insight 2 Value | Blog, News | Comments are Closed | 15 December, 2023 | 0

Insight 2 Value has become a ServiceNow Build Partner. Insight 2 Value (I2V) has been successfully delivering innovative content and customer-facing workflow solutions for over a decade. In a strategic move, I2V recently joined the ServiceNow Build Partner programme. To shed light on the significance of this step and to find out more about I2V’sRead more

Insight 2 Value celebrates successful go-live at Premex Group

By Insight 2 Value | News | Comments are Closed | 20 October, 2023 | 0

We recently celebrated the successful go-live of the Expert Maintenance project for Premex Group on ServiceNow. Premex, which is part of the ExamWorks UK Family, is the UK’s largest provider of independent medical-legal reports. Their service is highly relied upon by the medical, legal, and insurance sectors to help in the resolution of personal injuryRead more

Exploring Consumer Duty and how technology can help or hinder

By Insight 2 Value | News | Comments are Closed | 30 August, 2023 | 0

Consumer Duty Breakfast briefing Tuesday, 12th September 2023, 8am – 10am at The Ivy City Garden. ‘Exploring Consumer Duty and how technology can help or hinder.’ Join Insight 2 Value and ServiceNow for an engaging and interactive breakfast discussion exclusively for Financial Services professionals. This promises to be an engaging event with a special guestRead more

Insight 2 Value is an IBM Gold Partner

Announcing IBM Gold Partner Status

By Insight 2 Value | News | Comments are Closed | 17 July, 2023 | 0

Insight 2 Value has years of experience building solutions and supporting customers with technology from IBM’s Automation portfolio. Behind the scenes, the Insight 2 Value team are continuously strengthening and building expertise and skills through IBM certifications. Proficiency badges have been gained, and required revenue targets met… We are, once again, a certified IBM GoldRead more

Insight 2 Value demos solution at Complaints Management Forum

By Insight 2 Value | Events, News | Comments are Closed | 28 June, 2023 | 0

Insight 2 Value demo Complaints Management solution at Forum This month, at the 22nd Annual Complaints Management Forum, industry leaders from some of the biggest banks, funds and insurers gathered together to explore solutions to improve the complaints management and customer journey process. Insight 2 Value’s Chief Operating Officer, Steve Hannigan, was part of theRead more

I2V at AIIM Forum 23

By Insight 2 Value | Events, News | Comments are Closed | 22 May, 2023 | 0

AIIM Forum Europe is returning to London’s Grand Connaught Rooms on 20th June 2023. This exciting one-day event will provide you with all the latest thinking, practical advice and critical insights into the key information management challenges that underpin the Digital Transformation agenda. We are delighted to announce that we will be joined by representativesRead more

Success Story: Atradius

By Insight 2 Value | News | Comments are Closed | 15 May, 2023 | 0

Multinational insurance provider Atradius, initiated two digital transformation programs focussing on updating the technology and processes for policies in the company’s credit insurance and bonding business lines. To realise the goals of these programs, Atradius looked to Insight 2 Value for help. “Every opportunity we have, we work with the Insight 2 Value team. TheirRead more

Insight 2 Value Sponsors Annual Complaints Management Forum

By Insight 2 Value | Events, News | Comments are Closed | 18 April, 2023 | 0

The 22nd Annual Complaints Management Forum is returning to London on 8th June 2023.   We are excited to be sponsoring the upcoming 22nd Annual Complaints Management Forum, which is returning to London on 8th June. The forum is one of the largest and most inclusive Financial Services Complaints Management and Customer Journey events on theRead more

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Recent News & Events

  • Connecting two giants: Why I2V developed the IBM Content Spoke for ServiceNow 15 July 2024
  • Activate your IBM Content with ServiceNow 9 July 2024
  • Beyond the Numbers: How to Enhance Exceptional Service in Wealth Management 9 May 2024
  • Celebrating a perfect ServiceNow CSAT 5/5 9 April 2024
  • Insight 2 Value has become a ServiceNow Build Partner 15 December 2023
  • Insight 2 Value celebrates successful go-live at Premex Group 20 October 2023
  • Exploring Consumer Duty and how technology can help or hinder 30 August 2023
  • Announcing IBM Gold Partner Status 17 July 2023
  • Insight 2 Value demos solution at Complaints Management Forum 28 June 2023
  • I2V at AIIM Forum 23 22 May 2023
  • Success Story: Atradius 15 May 2023
  • Insight 2 Value Sponsors Annual Complaints Management Forum 18 April 2023
  • I2V’s ServiceNow Practice 27 March 2023
  • Clive’s Journey to the Cloud: The Last Post 24 March 2023
  • I2V welcomes Alex to the team 16 March 2023
  • Taking the Low-Code platform road to better customer service 26 January 2023
  • Announcing an exciting new chapter in the growth of Insight 2 Value 13 December 2022
  • An Automation Framework 25 October 2022
  • Intelligent Automation Webinar – Wed 14 Sep 15 August 2022
  • Clive’s Journey to the Cloud: Part 6 29 July 2022
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  • Home
  • About
    • About
    • Why Choose I2V?
    • ServiceNow
    • IBM
    • Meet The Senior Management Team
    • Case Studies
      • Case Study: Premex
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin)
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Services
    • Services Overview
    • Managed Services
    • Unstructured Data Discovery
    • Content Migration
    • System Upgrades
    • Solution Design and Implementation
    • Monitoring your ECM Platforms
    • Consultancy
    • Case Studies
      • Case Study: Premex
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Solutions
    • Solutions Overview
    • Solutions For Customer Service
    • Solutions For Complaints Handling
    • Solutions For GDPR
      • Data Breach Management
      • Subject Access Request
      • Privacy Risk Impact Assesment Management
    • Solutions For Guidewire
    • Solutions for Legacy Data Clean Up
    • Solutions for Safeguarding
    • Monitoring your ECM Platforms
    • Case Studies
      • Case Study: Premex
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • By Industry
    • Industries Overview
    • Banking and Finance
    • Insurance
    • Pensions Administration
    • Fund Management
    • Telecoms & Media Industry
    • Case Studies
      • Case Study: Premex
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Blog
  • News
  • Partners
    • Partners Overview
    • ServiceNow
    • IBM
  • Contact
I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation