I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent AutomationI2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation
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Blog

Home Archive by category "Blog"

Connecting two giants: Why I2V developed the IBM Content Spoke for ServiceNow

By John Sutton | Blog, News | Comments are Closed | 15 July, 2024 | 0

Connecting two giants: Why Insight 2 Value developed the IBM Content Spoke for ServiceNow. John Sutton, Director of Insight 2 Value writes: For over 31 years, I’ve been deeply involved in the world of content management, with a strong focus on IBM FileNet Content Manager. It’s a powerful platform trusted by countless enterprises for itsRead more

I2V ServiceNow IBM Content Manager Integration Spoke

Activate your IBM Content with ServiceNow

By Insight 2 Value | Blog, News | Comments are Closed | 9 July, 2024 | 0

Insight 2 Value (I2V) breaks down content silos.  Announcing the launch of a certified ServiceNow integration spoke for IBM FileNet Content Manager. This innovative solution bridges the critical gap between your ServiceNow digital workflow platform and IBM’s industry-leading enterprise content management (ECM) system.      For over 30 years, companies have built their content governanceRead more

Beyond the Numbers: How to Enhance Exceptional Service in Wealth Management

By Stephen Hannigan | Blog, News | Comments are Closed | 9 May, 2024 | 0

In the world of Wealth and Asset Management, the term ‘white glove service’ has long been synonymous with the goal of delivering exceptional customer service to investors. What does it mean in today’s digital age, and how are client expectations evolving? According to EY, 50% of clients who have recently received or are expecting aRead more

Insight 2 Value has become a ServiceNow Build Partner

By Insight 2 Value | Blog, News | Comments are Closed | 15 December, 2023 | 0

Insight 2 Value has become a ServiceNow Build Partner. Insight 2 Value (I2V) has been successfully delivering innovative content and customer-facing workflow solutions for over a decade. In a strategic move, I2V recently joined the ServiceNow Build Partner programme. To shed light on the significance of this step and to find out more about I2V’sRead more

I2V’s ServiceNow Practice

By Stephen Hannigan | Blog, News | Comments are Closed | 27 March, 2023 | 0

Insight 2 Value (I2V) has been successfully delivering customer-facing workflow solutions for more than a decade. Recently, I2V signed a partnership with ServiceNow, becoming a Solutions and Implementation Partner. Steve Hannigan, our Chief Operating Officer, explains the reasons and shares the company’s plans going forward. Building solutions on an extended technology palette. I2V is aRead more

Clive’s Journey to the Cloud: The Last Post

By Insight 2 Value | Blog, News | Comments are Closed | 24 March, 2023 | 0

Clive, one of our lead Solution Architects with a lifetime of delivering IBM FileNet solutions, blogs about his Journey to the Cloud with deployments of IBM Cloud Pak for Business Automation. To catch up on his previous blogs – here are parts 1,  part 2,  part 3,  part 4 , part 5 and part 6.  🎺TheRead more

Taking the Low-Code platform road to better customer service

By Richard Aitchison | Blog, News | Comments are Closed | 26 January, 2023 | 0

Insight 2 Value has a wealth of experience in building customer-centred solutions on pure play Workflow technologies. Our key focus is on how we really add value to customers, using: Considerable domain experience in our customers’ industries working with customer-centric workflows. With decades of experience working with clients in the financial services, insurance, banking, telco,Read more

An Automation Framework

By Stephen Hannigan | Blog, News | Comments are Closed | 25 October, 2022 | 0

3 Steps to Intelligent Automation: Part 1 An Automation Framework  Here at Insight 2 Value, we’ve been doing Workflow and Case Management for years. We asked our Chief Operating Officer, Steve Hannigan, to explain how Insight 2 Value is responding to this new trend of Intelligent Automation. We are seeing a shift in how organisationsRead more

Clive’s Journey to the Cloud: Part 6

By Insight 2 Value | Blog, News | Comments are Closed | 29 July, 2022 | 0

Clive, one of our lead Solution Architects with a lifetime of delivering IBM FileNet solutions, continues his Journey to the Cloud – this time sharing his experience of simplifying the Content component deployment of IBM Cloud Pak for Business Automation. To catch up on his previous blogs – here are parts 1,  part 2,  partRead more

Operational Excellence

Operational Excellence

By Insight 2 Value | Blog, News | Comments are Closed | 31 May, 2022 | 0

Operational Excellence, Design Thinking & Intelligent Automation  Operational Excellence is the goal of driving business performance through efficient, transparent and value-add practices that will help lower operating costs and risk and deliver improved service quality and capability to the enterprise. The Benefits of Operational Excellence & Intelligent Automation  When different parts of your business workRead more

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Recent News & Events

  • Connecting two giants: Why I2V developed the IBM Content Spoke for ServiceNow 15 July 2024
  • Activate your IBM Content with ServiceNow 9 July 2024
  • Beyond the Numbers: How to Enhance Exceptional Service in Wealth Management 9 May 2024
  • Celebrating a perfect ServiceNow CSAT 5/5 9 April 2024
  • Insight 2 Value has become a ServiceNow Build Partner 15 December 2023
  • Insight 2 Value celebrates successful go-live at Premex Group 20 October 2023
  • Exploring Consumer Duty and how technology can help or hinder 30 August 2023
  • Announcing IBM Gold Partner Status 17 July 2023
  • Insight 2 Value demos solution at Complaints Management Forum 28 June 2023
  • I2V at AIIM Forum 23 22 May 2023
  • Success Story: Atradius 15 May 2023
  • Insight 2 Value Sponsors Annual Complaints Management Forum 18 April 2023
  • I2V’s ServiceNow Practice 27 March 2023
  • Clive’s Journey to the Cloud: The Last Post 24 March 2023
  • I2V welcomes Alex to the team 16 March 2023
  • Taking the Low-Code platform road to better customer service 26 January 2023
  • Announcing an exciting new chapter in the growth of Insight 2 Value 13 December 2022
  • An Automation Framework 25 October 2022
  • Intelligent Automation Webinar – Wed 14 Sep 15 August 2022
  • Clive’s Journey to the Cloud: Part 6 29 July 2022
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  • Home
  • About
    • About
    • Why Choose I2V?
    • ServiceNow
    • IBM
    • Meet The Senior Management Team
    • Case Studies
      • Case Study: Premex
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin)
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Services
    • Services Overview
    • Managed Services
    • Unstructured Data Discovery
    • Content Migration
    • System Upgrades
    • Solution Design and Implementation
    • Monitoring your ECM Platforms
    • Consultancy
    • Case Studies
      • Case Study: Premex
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Solutions
    • Solutions Overview
    • Solutions For Customer Service
    • Solutions For Complaints Handling
    • Solutions For GDPR
      • Data Breach Management
      • Subject Access Request
      • Privacy Risk Impact Assesment Management
    • Solutions For Guidewire
    • Solutions for Legacy Data Clean Up
    • Solutions for Safeguarding
    • Monitoring your ECM Platforms
    • Case Studies
      • Case Study: Premex
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy – Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • By Industry
    • Industries Overview
    • Banking and Finance
    • Insurance
    • Pensions Administration
    • Fund Management
    • Telecoms & Media Industry
    • Case Studies
      • Case Study: Premex
      • Case Study: Atradius
      • Case Study: PTSB
      • Case Study: A Large UK Benefits Consultancy Pensions Admin
      • Case Study: A Leading Investment Bank
      • Case Study: A National Sporting Organisation – Safeguarding
  • Blog
  • News
  • Partners
    • Partners Overview
    • ServiceNow
    • IBM
  • Contact
I2V Business Automation Specialists, Customer Workflow, Content Management, Customer Service Management, Intelligent Automation